Customer Service and Product Availability

Hello Everyone,

For customer service inquiries, feel free to use our chat bubble or email us at connect@fossiloutdoor.com. Our current response time is under 24 hours—even on weekends!

As you may have noticed, we’re running low on inventory, and it’s all thanks to your incredible support this holiday season. We’re so grateful for your enthusiasm! As you might know, we manufacture all of our products right here in Phoenix, AZ, USA. The fabric we use is quite specialized, and while we’re waiting for it to be loomed and shipped, there’s a slight delay in restocking. We initially thought we had enough to meet demand, but the current surge has exceeded our expectations. We sincerely apologize for the wait.

Since we’re dependent on fabric production and sewing schedules, it’s hard to predict exactly when we’ll be restocked. For that reason, we’ve decided not to offer preorders—we want to ensure we can deliver on any promises we make.

To stay updated, please join our text group by entering your number in the discount bubble or sign up with your email at the bottom of our homepage. We’ll notify you as soon as the products are back in stock.

Thank you again for your support and patience. It means the world to us.

All the best,
Everett
Founder